A Race Against the Clock: Getting Our Troops the Hospital They Deserve

Brian D. Allgood Army Community Hospital

The Ask

As Camp Humphreys – the largest U.S. Army installation in Asia – eagerly awaited Day One of patient operations at its brand new 418,000 SF hospital, the Army learned several critical facility systems did not meet mandatory DoD operational criteria for healthcare facilities (UFC 4-510-01). With only two months until opening, surgeries were scheduled and patient visits were planned. The Army needed a partner to quickly identify the full scale of the systems’ problems, map a pathway to success, and implement a long-term solution.

The perfect rescue mission.

The Story

Without a second to spare, Chinook deployed to South Korea to get the job done. Working around the clock, we explored every corner of the facility – uncovering issues related to incorrect air exchanges, critical space pressurization, controls interlocks, and AHU operation. To meet the Army’s immovable opening date, Chinook developed a condensed project schedule, working system by system to implement corrections in-situ, perform functional testing and TAB, and confirm every system operated as required. All while maintaining real-time communication with client stakeholders 13 hours away and streamlining workflows with local subcontractors. But that’s how we work.

The Outcome

By following our game plan to the letter, Chinook corrected the system deficiencies swiftly and the hospital opened on Day One as scheduled, and what a Day One it was. Patients underwent their scheduled procedures and a family welcomed its newest addition. All in a safe, healthy, and comfortable environment our service members and their families deserve.

VAVs retro-commissioned:


Days from site mobilization to Patient Day One:


Issues identified and documented:


A People-First Approach

Imagine a loved one is deployed thousands of miles from home and you get a call that they need medical attention. The last thing on your mind, or theirs, should be whether the hospital itself poses a risk to safety or quality of care. You’d expect nothing but the best.

Going beyond reducing operational and energy costs, Chinook strives to improve the quality of the lives lived in the buildings we serve. We keep the needs of a facility’s end users at the forefront of everything we do, from changing a filter to designing a new utility plant. At the end of the day, real people rely on it. If we can protect these people and provide peace of mind, we know a project is a success.

The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.